Contact
Let’s connect
Whether you're a current patient or exploring care with us for the first time, we're here to help. Our team is available Monday, Tuesday, and Thursday from 9 AM–5 PM CST, and Wednesday and Friday from 9 AM–2 PM CST to answer questions, provide support, and help you get started with expert virtual dermatology care.
Seen us before?
If you have established care with us already, please use the patient portal for the fastest response. Securely message your care team, book consultations, access records, and manage your care in one place.
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Use the email address you registered with. It's the same one that receives your booking confirmations.
Forgot your password? You can reset it directly from the login screen or click here to request a password reset.
You can also reply to any booking confirmation email, and your message will go directly to your care team.
Still having trouble? Visit our FAQ for answers to common questions, or contact our support team below and select "Portal Help." We'll be happy to assist.
New to our clinic?
If you're interested in becoming a patient, please visit our booking page to get started. Learn about our virtual dermatology services, review pricing, and schedule your initial online consultation.
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Visit our FAQ for quick answers about services, pricing, and how virtual dermatology visits work.
If you're booking a service for a child, family member, or dependent, select "No, for someone else" when asked, "Are you booking for yourself?" when you create your account .
If you've already booked a consultation, simply reply to your booking confirmation email to contact our team.
Still need help? Please contact our support team below. We'll be happy to assist.
Need something else?
For general questions or additional support, you can reach out to our team and we’ll be happy to help.
For Emergencies: Call 911 for medical emergencies, or 988 for mental health support. This page isn't monitored for urgent concerns.
